Promo broadcasts
Send seasonal offers, new collection launches, and flash sales with marketing templates — segmented by tags so the right customers hear the right pitch.
WhatsApp for retail in the GCC
Run campaigns, send order updates, support loyal customers, and handle service inquiries from one shared English-and-Arabic workspace using Meta’s official Cloud API.
What retailers ship with SanadWA
Four ways stores, restaurants, and e-commerce teams coordinate WhatsApp work without relying on personal phones.
Order status updates
Automated utility templates for confirmation, dispatch, out-for-delivery, and pickup-ready. Customers stop calling to ask where their order is.
VIP & loyalty messaging
Reward your top customers with first-look drops, members-only pricing, and birthday offers via marketing templates. Tag-driven, not blasted.
Customer service inbox
Shared inbox so two or ten staff can answer the store number together. Full conversation history, no double-replies, no lost messages.
Pricing
Start with 100 credits each month—up to 100 utility messages or 50 marketing/authentication messages. Use the calculator to compare plans for your actual mix.
See full plansTrust & compliance
Data residency
Our production servers are operated for us by a third-party infrastructure provider and are currently located outside Saudi Arabia. SanadWA Company is a Saudi company subject to the PDPL. A data residency review covering production hosting, backups, and sub-processor access is underway, and we are not publishing a residency commitment until it concludes. Last verified: 2026-09-13. See Security for the current position.
PDPL approach
We structure data flows to align with KSA PDPL controller/processor responsibilities. Compliance work is underway — we have not yet undergone formal certification.
Bring your store onto SanadWA
Verify your number, pick a plan, and start broadcasting in minutes. Cancel any time.
Start your store on SanadWA