Promo broadcasts
Send seasonal offers, new collection launches, and flash sales with marketing templates — segmented by tags so the right customers hear the right pitch.
WhatsApp for retail in the GCC
Run promo broadcasts, send order status updates, reward loyal customers, and handle service inquiries — from one shared inbox, bilingual EN+AR, without losing your number.
What retailers ship with SanadWA
Four ways stores, restaurants, and e-commerce teams in the region turn WhatsApp into a sales channel — without personal phones taking the heat.
Order status updates
Automated utility templates for confirmation, dispatch, out-for-delivery, and pickup-ready. Customers stop calling to ask where their order is.
VIP & loyalty messaging
Reward your top customers with first-look drops, members-only pricing, and birthday offers via marketing templates. Tag-driven, not blasted.
Customer service inbox
Shared inbox so two or ten staff can answer the store number together. Full conversation history, no double-replies, no lost messages.
Pricing
Start free with PAYG — 100 free credits each month. Growth is the recommended plan for stores sending ~5,000 messages per month.
See full plansTrust & compliance
Data residency
Customer data is hosted on EU infrastructure today, with a GCC-region migration on our roadmap. See our security page for current details.
PDPL approach
We structure data flows to align with KSA PDPL controller/processor responsibilities. Compliance work is underway — we have not yet undergone formal certification.
Bring your store onto SanadWA
Verify your number, pick a plan, and start broadcasting in minutes. Cancel any time.
Start your store on SanadWA