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For retail & F&B

WhatsApp for retail in the GCC

Run campaigns, send order updates, support loyal customers, and handle service inquiries from one shared English-and-Arabic workspace using Meta’s official Cloud API.

What retailers ship with SanadWA

Four ways stores, restaurants, and e-commerce teams coordinate WhatsApp work without relying on personal phones.

Promo broadcasts

Send seasonal offers, new collection launches, and flash sales with marketing templates — segmented by tags so the right customers hear the right pitch.

Order status updates

Automated utility templates for confirmation, dispatch, out-for-delivery, and pickup-ready. Customers stop calling to ask where their order is.

VIP & loyalty messaging

Reward your top customers with first-look drops, members-only pricing, and birthday offers via marketing templates. Tag-driven, not blasted.

Customer service inbox

Shared inbox so two or ten staff can answer the store number together. Full conversation history, no double-replies, no lost messages.

Pricing

Start with 100 credits each month—up to 100 utility messages or 50 marketing/authentication messages. Use the calculator to compare plans for your actual mix.

See full plans

Trust & compliance

Data residency

Customer data is stored on our production origin in the Kingdom of Saudi Arabia. A Paris edge terminates TLS and forwards requests without persisting customer data. See Security for the current topology and limits.

PDPL approach

We structure data flows to align with KSA PDPL controller/processor responsibilities. Compliance work is underway — we have not yet undergone formal certification.

Bring your store onto SanadWA

Verify your number, pick a plan, and start broadcasting in minutes. Cancel any time.

Start your store on SanadWA
WhatsApp for retail & F&B · SanadWA